Return Policy


At COACTIVE Athletics, we are committed to keeping our customers happy! If for any reason you are not satisfied with your order, please contact us to request a refund or exchange.

Please look over your order as soon as you receive it. If you think that you’ve received a defective or incorrect item, please contact our customer care team at within 3 business days of receiving your order and we’ll make it right!

Return Policy:

  • We accept returns for refund within 30 days from the date your order was shipped.
  • Refunds are issued back to the original method of payment or with an online store credit.
  • Returns must be received in the original packaging and in new condition.
  • Original shipping charges are not refundable.
  • The customer is responsible for the shipping and handling costs of the returned item(s).
  • Refunds are processed within 5 to 10 business days of receiving your return.

Return Procedure:

  • If you would like to return an item, please email to request a return.
  • In your email, please provide the following information:
    • Order number
    • Which item(s) you want to return
    • Customer information including name and email address.

 If you have further questions about our returns or exchange policy, please feel free to contact us at

Thank you for shopping at COACTIVE Athletics!

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